My
Qualifications
12
years practising customer care
2+
years practising staff supervision
2+
years preparing & giving dealer staff training
5+
years operating IBM AS400 inventory
system
5+
years navigating Chrysler electronic
parts catalogue
3+
years writing departmental newsletter
for dealer-network distribution
5
years representing business at London & Birmingham motorshows
3
years Microsoft Word, Excel & Outlook experience
2
years Microsoft FrontPage experience
2
years Internet browsing experience
Formal
On-Track
International; Presentation Skills
On-Track
International; Telephone Skills
Institute
of Management; The New Supervisor
In-House;
Profitable Parts Management
In-House;
Microsoft Outlook Express
Academic
GCE
O’ Level English Language
GCE
O’ level Commerce
CSE
English Language
CSE
English Literature
Passes
were also obtained in the following CSE subjects:
Commerce,
Mathematics, Technical Drawing, Physics, Biology
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